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PROPERTY CLAIMS ESTIMATING
Xactimate runs on three platforms: desktop, online, and mobile.
Verisk invests heavily in emulating and testing hundreds of combinations of hardware and software scenarios. We focus on the scenarios predominant in the market that will return the best results for our customers.
Xactimate and other Verisk estimating products are not supported on Mac OS. The products work with the Windows operating systems, listed below. We do support machines with an Intel chipset using a dual boot configuration as long as only one operating system is running at a given time, and as long as that operating system is supported. Machines using Apple silicon are not supported.
Operating Systems:
Technical Specifications:
Xactimate desktop can be used on any desktop, laptop, tablet PC, convertible, or netbook that supports these system requirements.
Important note: If your system is an enterprise solution as administered by a dedicated IT team, contact your account manager before proceeding with setup.
If you do not have a systems administrator or account manager, but still have questions, please reach out to support.
| Specification | Recommended for Best Results |
|---|---|
| Processor | A quad-core x64-bit processor (examples: Intel Core i5 or Core i7, Snapdragon, AMD A10 or FX) |
| Video Card | OpenGL 4.1 compatible graphics with 4 GB of VRAM and latest drivers |
| Memory | 16 GB of RAM or more |
| Hard Drive | 30 GB of continual free space and a solid-state drive |
| Resolution | Monitor resolution set at 1920x1080 with 100% scaling or set at a similar or higher quality |
| Internet | A high-speed internet connection |
Required
Using DISTO Devices with Xactimate desktop
Bluetooth 4.0 is required for Microsoft Windows machines as well as the DISTO device. These compatible DISTO devices require a computer with Bluetooth 4.0:
These compatible DISTO devices require a computer with Bluetooth 4.0 and a Leica DISTO plugin:
Operating Systems:
Technical Specifications:
Xactimate can be used on any desktop, laptop, tablet PC, convertible, or netbook that supports these system requirements.
For the best experience with Xactimate online, we recommend you use a computer with the following minimum system requirements:
| Specification | Recommended for Best Results |
|---|---|
| Browser | Google Chrome, Firefox, or Microsoft Edge (version 79 or higher). Third-party cookies must be enabled. |
| Extension | ClickOnce (Firefox, Chrome) |
| Processor | A quad-core x64-bit processor (examples: Intel Core i5 or Core i7, AMD A10 or FX) |
| Video Card | OpenGL 4.1 compatible graphics with 4 GB of VRAM and latest drivers |
| Memory | 16 GB of RAM or more |
| Hard Drive | 30 GB of continual free space and a solid-state drive |
| Resolution | Monitor resolution set at 1920x1080 or higher |
| Internet | A high-speed internet connection |
Required
Sketch AR
Sketch AR with LiDAR
Compatible Devices
For best performance and access to all features:
Xactimate mobile for Android has been tested on a number of devices.
For best performance, we recommend the following Android devices:
Tablets
Phones
Why only these Android devices?
At Verisk, we want to be sure that users of our mobile apps have the best possible experience, and we know this is accomplished when both the hardware environment and software perform optimally together.
With thousands of Android devices currently on the market, it is impossible to test our Android app on every device. Many of these devices perform well, however some are not suited for a complex, large-scale business application.
Verisk invests heavily in testing its mobile apps on many hardware platforms, monitoring performance, stability, and scalability, and then using the results to provide guidelines as a service to our users. We are confident that those using devices on the supported list will have the best possible experience with their app.