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After purchasing, you will receive an e-mail from PayPal confirming the transaction. After that, you will receive an e-mail notification directly from Rayzoon Technologies with a secure download link for the product as well as a User ID and License Key. You should receive this notification within 1 to 24 hours, except during holidays. Some spam filters may filter this mail out. If you do not receive your notification e-mail, please check your spam filter. You may also want to add 'support[at]rayzoon.com' (replace [at] with @) to the allowed sender list of your spam filter.

If you need to discuss special purchasing options, please contact or call our toll-free order line 1-866-666-7858. GH Services is an authorized Rayzoon dealer, offering discounts on the VST Bundles. To purchase Sound Paks individually or to upgrade from previous products, please visit Rayzoon.

Rayzoon provides excellent customer support. They consider Jamstix users to be part of their extended family and will do their utmost to ensure your happiness and satisfaction with their products. Please use the Jamstix Forums to post any technical support questions or suggestions you may have.

Since this a software product, we do not issue refunds for any reason. You must download and test the free demo version prior to making this purchase to ensure that you will be satisfied! All licenses sold are non-transferrable.